What is a primary goal of case management in health and social services?

A primary goal of case management in health and social services is to coordinate care and services effectively. This involves understanding the unique needs of each client and ensuring that they receive comprehensive and integrated support from various service providers. Effective case management enhances the client's experience by facilitating communication and collaboration among healthcare professionals, social workers, and other relevant parties. This process not only streamlines care delivery but also ensures that all aspects of a client’s needs—whether medical, psychological, or social—are addressed in a timely and cohesive manner.

The focus on coordination is crucial, as it helps to reduce fragmentation in service provision, which can lead to gaps in care or duplicated efforts. By fostering a collaborative approach, case managers can advocate for their clients, ensuring they receive the appropriate resources and support tailored to their individual situations, ultimately leading to better health and social outcomes.